On Friday, July 19, 2024, a routine software update from CrowdStrike, a leading cybersecurity company, caused a major issue affecting an estimated 8.5 million Windows computers. This incident led to significant disruptions in many sectors, including airports, supermarkets, and media. Here, we explain what CrowdStrike is, what went wrong with the update, how it impacted... Read more
Have you ever winced at the sound of a Microsoft Teams notification breaking your concentration? You’re not alone. But here’s some news that might be music to your ears: Microsoft has just rolled out an update that promises to make these interruptions much more manageable. With the latest update, you can now customize your notification... Read more
If you’re a Google Chrome user in your business, you’re likely acquainted with extensions. These handy tools can enrich your browsing experience in numerous ways, from blocking pesky ads to minimizing distractions. Extensions are highly sought after due to the vast functionality they can bring to your browser. However, similar to the caution needed when... Read more
As business owners and managers, we often face unexpected changes less frequently than our staff. This is because we are the ones who decide what changes will happen and when they will take effect. Having that control is one of the perks of being in charge, right? However, a significant change is on the horizon... Read more
Windows 10 will reach its end of life next year, which means no more updates for new features or crucial security improvements. If your business is still using Windows 10, it’s essential to start planning now. You have four options to consider. Watch the video below to learn more about each option and what you’ll... Read more
Imagine you’re driving down a winding road in the middle of nowhere. Suddenly, your car breaks down. You’re stuck, miles from assistance. You feel helpless. Frantically searching for a solution. This scenario isn’t too different from the world of IT support when you rely on what’s known as a break/fix relationship with your provider... Read more
Imagine this: You’re sitting in your office, sipping your morning coffee, going through your emails. Everything seems routine until you stumble upon an alarming message from your bank. You click the link and log in to your bank… but something feels wrong. You go back to your email and look again. Your heart... Read more
By reading this, chances are you already know the importance of having solid cyber security measures in place. Hopefully you’ve got protections such as firewalls, antivirus software, and multi-factor authentication (where you get a login code from another device). Great work! But here’s the thing: No matter how many security measures you have in... Read more
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