We make IT management in Geelong easy – a simple solution for a complex world
As leading IT providers in Geelong, Evongo understands that when it comes to technology you just want it to work. You don’t want to have to worry about whether your data is being backed up properly or whether your network is secure. You also don’t want to be hassled by your employees who can’t work due to technical issues.
Evongo’s managed IT services plans are designed specifically to take the stress away by proving a simple, cost-effective solution to managing your IT infrastructure and supporting your employees.
Managed IT service features
Help desk and remote support
Evongo’s friendly help desk team provides telephone and remote support services to our managed IT services clients from our head office in Geelong.
Our team members are all passionate about keeping you working efficiently. That’s why we have gone to great lengths to ensure we have the right people, tools and processes in place to deliver exceptional support services.
Sometimes issues are beyond the scope of remote support, especially problems with computer hardware. If this is the case Evongo’s onsite support team is always ready and available to help.
Our skilled technicians have a proven track record of resolving problems quickly and efficiently and are always aiming to minimise the disruption to your business.
Monitoring and maintenance
Evongo’s remote monitoring and management platform allows us to proactively monitor the health and performance of your IT infrastructure. This system allows for early detection and remediation of issues before they become a problem.
In addition to proactive monitoring, our technicians conduct regular maintenance to ensure all your servers, workstations, mobile devices and networking equipment are functioning at peak performance.
Protecting your business from both internal and external threats is something we take very seriously. Evongo’s systematic approach to managing the security of your network is designed to reduce your exposure to security threats.
Our expert IT security services team provides all the comprehensive security measures you need to stay safe including monitoring, managing and routinely testing your security devices and systems to ensure your environment is well protected.
Backup and disaster recovery management
Businesses today are so reliant on technology to conduct business, therefore having the right business IT support, backup and disaster recovery measures in place is critical to protecting your organisation.
Evongo’s strict backup and disaster recovery management process, along with the use of market-leading technologies, will provide you with effective data protection and ensure business continuity no matter what type of disaster comes your way.
Technology steering meetings
Gain access to Evongo’s wealth of experience and expertise and get the results you’re looking for. We will work closely with you to help address your challenges, meet your goals and identify ways you can leverage technology to advance your business.
This service includes short-term and long-term planning and budgeting, quarterly reviews and ongoing consulting and guidance to help you get maximum value out of your investment in information technology.
What you will experience
- Simplified management of your technology
- Access to highly skilled technicians
- Continuous business improvement
- Enhanced security
- Greater data protection
- Increased network stability
- Fewer technical issues
- Reduced risk and much more.
Why do our managed IT services get such great results for our clients?
It all comes down to our structure and process. We believe we have the best people employed and we use the best technology and platforms available to the industry, but all that would mean nothing without having the right structure and processes in place to ensure nothing gets missed.
We have more than 15 years’ experience providing managed IT services to Geelong businesses and we know what it takes to keep our clients happy and their technology working smoothly.
Please contact us for more information about managed IT services for your business. We also provide mobile device management services, cloud computing services, data networking services and much more.